Anne-Marie Bancroft
  • KEY Trustee

Anne-Marie joined Key’s Board in March 2019. As a customer engagement manager at Salix Homes, she is a passionate social housing professional with a keen interest in the charitable sector and delivering excellent services to the community. Prior to her current role at Salix, Anne-Marie worked as a tenancy specialist and as a housing officer.  She is a member of the CIH and holds a Masters in Housing Practice.  Anne-Marie has previously volunteered as a telephone counsellor for Childline, answering telephone calls on the national helpline and supporting children and young people through difficult, upsetting and crisis situations.

Anne-Marie brings core understanding of current housing practice and her understanding of the customer voice to our board, which is particularly beneficial to our understanding of contracts to support customers to sustain their tenancies and to our desire to grow the services offered to local housing providers.