Coronavirus

All our services continue to be delivered where possible remotely, and we ask that you contact us via the methods detailed below.

Where possible, we will avoid face-to-face appointments; however, you can contact us in several ways, including telephone and email.  

We are committed to supporting all clients and staff throughout this period, delivering services within the current guidelines and advice provided, and thank you for your cooperation.

Key's housing Drop-in at Balfour Court remains open for emergencies only every weekday between 12 pm and 3 pm.

Contact us

If you want our support or want to support us, we are always happy to hear from you.

You can complete the online form below, email us or call us on 01772 678979.

You can also use the form for compliments, comments, or complaints.

Emergency contacts

If you or another person is in immediate danger, you should call the police on 999.

If it is an emergency, you have nowhere to go, and our office is closed, you can call one of the following out of hours numbers at any time of the day or night:

South Ribble Borough Council’s Housing
01772 436756

Chorley Borough Council’s Housing
01257 515142

Children’s Social Care (for people under 18)
0845 6021043

Drop-in support

You can see us, without an appointment, at our drop-in support sessions. We have practical support including phones, computers, laundry facilities and showers on hand, as well as expert housing advice.

We’ll provide a free, non-judgemental space for you to access what you need and talk when you are ready.

You can attend if you are homeless, have been homeless, or risk losing your home.

Leyland - Monday to Friday from 12 pm to 3 pm
Key Unlocking Futures, Unit 2, Balfour Court, Leyland, Lancashire. PR25 2TF

Chorley - The site is currently not open due to coronavirus restrictions.
Chorley Council, Civic Offices, Union St, Chorley PR7 1AL