What do others say about our support?

"When I got my first tenancy, I was so lucky to have support from Key. I had escaped a violent relationship and was suffering from anxiety and depression from previous abuse. I struggled to interact. John started to work with me, and it was nice as he complimented me on how organised I was. Although I was managing practically, my mental health was awful. At first, I found talking to John difficult, I didn’t trust anyone, but he was really patient. He listened, and over time I started to talk to him about my struggles. I couldn’t even use the phone. John asked about my qualities. I am a caring, considerate, thoughtful person. We looked at how I could show these qualities to other people. As a result of these conversations, I gained the courage to attend a community café. I felt anxious, but I managed to talk with some of the volunteers; this is something that I would have struggled to do before. I realised that I could overcome my fears of meeting people, but it would be a slow process. John reminded me that I should push myself but at my own pace. He is helping me to build strategies so I can have a fuller life."